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Return & Exchange

If you are not entirely delighted with the products that you have chosen you may return them to us within 30 days of receipt. We will be happy to offer you an exchange or a refund.

How to return or exchange merchandise to Blausberg Baby?

To receive a refund, please contact Blausberg Baby at info@blausberg.com  or +49-40-866 93 654 or fill in the form below and inform us about the return or exchange. You have a right to cancel your order in writing within seven days of receipt.

 

Please provide your order number when you contact us. Please ship to us the merchandise you want to return or exchange. Upon receipt of your return merchandise, if your returned merchandise is in new condition (a refund provided that the products are returned complete, in perfect condition, unused, unwashed, with the original packaging and hangtags attached), Blausberg Baby will issue you a full refund, minus shipping costs or in case of exchange send you a new size, color or style.

We recommend sending your package to us via a traceable carrier and retaining any tracking information. 

Please address the package to:

Blausberg, Möhlmannweg 5, 22587 Hamburg, Germany

Please enclose the packing slip and a copy of your invoice with your merchandise and seal securely. For assistance obtaining Return, please contact Blausberg Baby via email info@blausberg.com or by telephone: +49-40-866 93 654

The original order has to be returned within 30 days of purchase (shipment date).

Return & Exchange
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